Sales
Qualifies leads, keeps conversations going and prepares proposals within your rules.
Your AI team.
Ready to work.
Let AI employees handle routine work: answering customers, preparing proposals and booking meetings. Important decisions stay with you.
SalesSupportVoiceQuality control
Sales · example
Approve a 15% discount?
The limit is 10%. Above that, you decide.
14 days free · no card required
Company knowledge
One source of rules, catalog information and experience
Processes
Workflows, roles and rules for every step
Approval
A person approves significant actions
Measurable results
Actions connected to CRM and business metrics
You define the work.
CRAIM connects the rest.
Each employee has a role, your company's knowledge and access to the right tools. Everything needed to take a request to the next action.
Explore the platform- Task
- Knowledge and tools
- Action within your rules
- Result
From task to action.
With you when it matters.
The employee uses your company's knowledge and tools. When a request falls outside your rules, the decision stays with you.
AI
AI sales employee
WhatsAppDemo scenario
It starts with
a simple request.
The message, channel and customer history give the employee context.
Fictional data. Actions happen only in this example.
Different tasks.
One AI team.
Start with the work that needs an extra pair of hands. Grow your team as your needs grow.
Explore use casesAutonomy, on your terms.
Choose a working mode and approval rules for each role.
Routine steps run automatically. Significant decisions come to you for approval.
Follows the rules of the roleYou set the limits: for example, require approval for discounts above a limit and hand unusual requests to a person.
Your channels.
Shared context.
Conversations, customer history and your team's work come together in CRAIM.
WhatsAppTelegramAvitoMAXPhoneEmailShopifyCalendarCRM
AI's work,
in plain sight.
Open a customer's history to see what the employee did, where it paused and what needs your decision.
Activity history Approval queue Customer context in CRM
Activity historyExample data
Request received
SupportThe customer asked about delivery terms.
Reply prepared
Company knowledgeBased on the delivery policy in the knowledge base.
Your decision is needed
ApprovalThe customer requested an exception to the standard terms.
See where AI's authority ends and your decision begins.
Frequently asked questions
Do I need to change my CRM?
CRAIM includes its own CRM. You can import data from amoCRM, Bitrix24, HubSpot or CSV. Import moves your data into CRAIM; syncing changes back to your previous CRM is not supported.
Can I control what AI does?
Yes. Each employee has its own permissions, autonomy mode and actions that always require human approval.
What happens with a complex request?
Set up a handoff to a person for complex requests. Conversation and activity history provide the context to continue. Before launch, test the employee with both typical and complex requests.
How do I launch my first employee?
Choose a role, describe the task in plain language, add company knowledge, connect the channels you need and set boundaries. After testing, you can move the employee from Manual to Copilot or Autopilot.