Customer support specialist
Example AI role · SupportTakes recurring questions off the team's plate, finds answers in company materials, and brings in a person only for the exceptions.
Customer support, sales, scheduling and quality checks. Choose a recurring task and see how an AI employee can help. These examples are a starting point. You can describe your own task and set the rules for it.
Show the employee the recurring questions, give them company knowledge, and explain when a person is needed. Review the first answers, then hand over the repeatable part of the queue.
An example of launching an AI support employee. Results depend on company materials and the rules you set.
Explore all capabilitiesJob → knowledge → review → launch
Example tasks for AI employees. Each role uses the instructions, company knowledge and tools you provide.
Takes recurring questions off the team's plate, finds answers in company materials, and brings in a person only for the exceptions.
Clarifies the need, captures the details for the next step, and gives the owner a clear request with full context.
Pulls together operational data, prepares a clear summary, and shows where the process needs the team's attention.
Handles the first request, answers routine questions, and books a specialist when a person needs to step in.
Checks conversations against company rules and turns hundreds of threads into a short list of risks and improvements.
Answers the call, handles routine questions, records the outcome, and transfers to a person at the right moment.