CRAIM brings your clients, the conversations from every messenger and AI employees who reply to clients for you into one place. Here is the easiest order to start in.
1. Sign up
After sign-up you get a 14-day trial with every feature and a starting AI balance, so AI employees can work right away.
2. Create a project
A project is your company in CRAIM. Give it a name, a language, a currency and a time zone. The project language is the one AI uses for notes and tasks for your team. With clients, AI always speaks their language.
3. Tell AI about your company
Open "Company data" → "AI profile", press "Analyze company" and add what you already have: your website address, a price list, a presentation, answers to frequent questions. CRAIM sorts it into sections and shows you what it found before saving anything. More in the article "AI profile".
The window that shows what CRAIM found in your materials
4. Hire an AI employee
In "AI Employees", pick a ready role such as "Sales manager". CRAIM fills in the name, the title and the working rules, and writes the instruction for your company when you press "Generate from company data". Read it, change what you want and press "Hire".
Before you let the employee talk to clients, press "Test" and write to them as a client would. You will see how they answer.
5. Connect a channel
Open "Integrations" and connect the messenger your clients write to: WhatsApp, Telegram, Instagram or a chat on your website. From then on new messages land in "Inbox", and every client gets a card.
6. The first days: check the replies
A new employee starts in "Copilot": they prepare a reply and you approve it with one button. Once you see the replies are good, switch them to "Autopilot" and they will answer on their own.